Description:

Preparing for a sales call requires a comprehensive approach that starts with thorough research on the potential or existing customer. This includes gathering information about the customer's business, industry trends, previous interactions, and specific challenges they may be facing. Armed with this knowledge, a sales representative can tailor their pitch to resonate with the customer’s needs and preferences. It's also crucial to set clear objectives for what the call should achieve, whether it’s to introduce a new product, address concerns, or close a sale. Practicing the key points of the conversation, anticipating potential questions, and preparing concise, impactful responses are essential steps. This preparation not only boosts the confidence of the sales representative but also increases the likelihood of a successful outcome from the sales call.

These are the  5 topics covered under Module 1 

70741 Introduction to Sales Calls
70742 Preparation for Sales Calls
70743 Opening the Call
70744 Presenting Value
70745 Closing the Call