Sales Training Objection Handling Module 3 - Understanding Objections

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Template Type:

  • Training

Categories:

  • Content Module

License:

User License Agreement

Reference Number:

7000-70831

Description:

Understanding objections involves identifying and comprehending the concerns or doubts that customers have about a product or service. This requires actively listening to customers, empathizing with their perspectives, and analyzing their feedback to pinpoint the root causes of their objections. By gaining a deep understanding of these objections, sales and marketing staff can address them more effectively, leading to increased customer trust and improved sales outcomes.

The Modules in this program are 
70831 Understanding Objections
70832 Pre Empting Objections 
70833 Techniques for handling objections 
70834 Turning Objections into opportunities 
70835 Role Playing Objection handling
70836  Exercise in objection handling types