Sales Training Objection Handling Module 3 - Techniques

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Template Type:

  • Soft Skills
  • Training

Categories:

  • Content Module

License:

User License Agreement

Reference Number:

7000-70833

Description:

Handling objections effectively involves several key techniques. Start with active listening to fully understand the concern, demonstrating respect and validation for the other person's viewpoint. Acknowledge the objection to show empathy and build trust, then provide a clear, honest response that addresses the issue directly. Supporting your response with evidence, such as data, testimonials, or case studies, can further reinforce your points. Additionally, reframing the objection to highlight positive aspects or benefits can shift the focus and alleviate concerns. By combining these methods—active listening, acknowledgment, clear responses, providing evidence, and reframing—you can turn objections into opportunities to strengthen your position and build deeper engagement.


The Modules in this program are 
70831 Understanding Objections
70832 Pre Empting Objections 
70833 Techniques for handling objections 
70834 Turning Objections into opportunities 
70835 Role Playing Objection handling
70836  Exercise in objection handling types