Question 1 of 10

What is the primary purpose of setting objectives before a sales call?

To impress the client

To have a clear focus and desired outcome

To pass the time

No specific reason

Question 2 of 10

Why is it important to research the prospect and their business before a sales call?

It's not necessary

To fill time during the call

To tailor the conversation and address specific needs

It doesn't impact the sales process

Question 3 of 10

How does understanding customer needs contribute to a successful sales call?

It doesn't matter

Allows for a more personalized pitch

It adds unnecessary complexity

Only relevant after the call

Question 4 of 10

Is it important to anticipate and prepare for potential objections?

It's not important

Objections never arise in sales calls

To address relevant concerns and keep the conversation on track

Objections are handled after the call

Question 5 of 10

How does building rapport positively impact a sales call?

It's not necessary

Wastes time

Establishes trust and credibility

Rapport is built after the sale

Question 6 of 10

What role does effective communication play in a sales call?

It's irrelevant

Ensures clarity and understanding

It prolongs the call unnecessarily

Communication is only post-sale

Question 7 of 10

Why is it important to use effective closing techniques in a sales call?

It's not necessary

Closes are only for inexperienced salespeople

To prompt the prospect to make a decision

Closing is done after the call

Question 8 of 10

What is the purpose of a post-call follow-up?

There's no need for follow-up

To gather more information

To express gratitude and address any remaining concerns

Follow-up is solely the prospect's responsibility

Question 9 of 10

What is the primary purpose of setting specific objectives before a sales call?

To impress the customer

To create unnecessary pressure

To guide the conversation and focus on desired outcomes

Objectives are irrelevant in sales calls

Question 10 of 10

How can a sales professional effectively utilize technology in sales call planning?

Avoid using technology to maintain a personal touch

Use technology for generic presentations

Leverage technology for research, personalized presentations, and follow-up strategies

Technology has no role in sales call planning

Question 1 of 10

What is the primary purpose of setting objectives before a sales call?

Question 2 of 10

Why is it important to research the prospect and their business before a sales call?

Question 3 of 10

How does understanding customer needs contribute to a successful sales call?

Question 4 of 10

Is it important to anticipate and prepare for potential objections?

Question 5 of 10

How does building rapport positively impact a sales call?

Question 6 of 10

What role does effective communication play in a sales call?

Question 7 of 10

Why is it important to use effective closing techniques in a sales call?

Question 8 of 10

What is the purpose of a post-call follow-up?

Question 9 of 10

What is the primary purpose of setting specific objectives before a sales call?

Question 10 of 10

How can a sales professional effectively utilize technology in sales call planning?

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