Soft Skills

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Soft Skills

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Objection handling is about empathetically addressing customer concerns and providing clear, tailored responses to build trust and move the sale forward.added to this effective objection handling involves understanding the root of customer objections, offering evidence-based solutions, and demonstrating the value of your product or service.Practicing objection handling techniques, such as the ACR method and using social proof, equips sales professionals to turn objections into opportunities for successful negotiations.This module on objection handling contains 

Module contents

  1. Understanding Objections
  2. Pre-empting Objections
  3. Techniques for Handling Objections
  4. Turning Objections into Opportunities
  5. Role-Playing Objection Handling

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